FAQs

Culture Connection is for anyone, regardless of your title or the size of your organization. The registration fee includes 10 logins (for you and up to nine of your team members) to participate in this interactive virtual event. It includes a presentation from Linda Rutherford (SVP, Chief Communications Officer), a virtual campus tour, and Q&A with a distinguished panel including the leader responsible for Southwest Airlines’ COVID-19 response. For a more detailed agenda, please see the Event Details page.
Yes. Your virtual event registration fee now allows you and up to nine of your team members to participate. We will provide discussion questions and team exercises for all of you to thoughtfully process what you learn and apply it to your own organization.

Yes! If you are unable to attend the upcoming event, but would like to be notified about future opportunities, submit your information at https://southwestcultureconnection.com/contact/.

Eventbrite accepts: Visa, Mastercard, American Express, and Discover. Also, please note that Eventbrite charges a processing fee.

You will receive a receipt via email from Eventbrite after you purchase your ticket.

Once you complete your registration and payment, you will receive a link with detailed instructions for accessing the event virtually several days before October 1st, 2020. 

If you have already registered for the event, you will also receive the link via email.

You will get to view all of the areas that are customarily on the tour and also hear from key Southwest team members along the way.  Plus, during this virtual tour, we’re excited about the opportunity to show you even more behind-the-scenes locations that you wouldn’t be able to see if you were there in person.  

Yes! This is another benefit of the virtual experience.  You and each of your nine team members can replay the entire event at a later date and time for two weeks after it concludes.  You will receive instructions on how to access this on demand content the day after the event.

Tickets are not refundable. However, you may transfer a ticket to a colleague through Eventbrite by following these steps.

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